Policies

Booking a session with Milk & Honey Photography implies that you have read, understood and agree to the following policies and procedures.

Thank you for choosing Milk & Honey Photography to capture the beauty of your baby. Here are some helpful bits of information to help you prepare for your upcoming session.

Copyright Infringement

All images are copyrighted by Milk & Honey Photography & Lisa DiGeso.

Session Fees

Session fees include the photographer’s time, talent, artistry, editing of the digital images in your chosen package, and a disc of those edited images.As well as a password protected online gallery of images from which you may submit your order if you chose to order your prints through Milk & Honey. Lisa reserves the right to include a blog & Facebook posting of your session.
Applicable taxes will be applied to your session at the rate of 12% ( HST)

Retainer Policy

Session fees are due at the session date. In order to reserve the date and time of your session a $100 retainer is required. It is due 2 weeks prior to your session. Late or incomplete payment can result in loss of the your session time slot as Lisa reserves the right to offer unsecured session slots to other inquiries. Retainers are non-refundable.

Illness

Please contact Lisa as soon as possible upon noting your child or family members’ illness so that the session can be rescheduled to a mutually convenient alternate date. 48 hour notice is considered appropriate however Lisa also understands that some illnesses can occur with short notice. Rescheduled shoots must occur in the same calendar year as retainer fee payment.

Re-shoots

Re-shoots are at the discretion of the artist and are not available for circumstances due to regretful choice (such as hairstyles or clothing options).

Recording Equipment

Milk & Honeys cameras are the only cameras allowed at your session whether newborn, maternity, baby, child or family. Any and all types of recording devices including smartphones, cameras, video cameras etc. are strictly prohibited. Please respect the time, talent and skill that goes into creation of final images and support Lisa’s livelihood by respecting the no recording equipment present policy.

Tardiness

Lisa understands that, at times, we all run a bit behind. This is never more true than when working with babies and children. Lisa will happily wait up to a 1/2 hour from your scheduled session time for your arrival. The minutes late will be deducted from the length of your session. After a 1/2 hour, Lisa reserves the right to leave the session meeting place and/or cancel your session. Please contact Lisa PRIOR to your session start time if you are running late.

The Proofing Gallery

Your proofing gallery will be ready for viewing within 3 weeks of your scheduled session date. The gallery will contain minimum 25 proof images for all creative and newborn sessions. The proof images are chosen at the artist’s discretion. Files not shown are purged from the system and are not available for viewing.

Portrait Ratios

Please note proofs are presented in an 11 X15 aspect ratio. Images ordered with a different cropping or aspect ratio will be cropped at the artist’s discretion unless otherwise noted in the notes section of the ordering software. Lisa considers many factors when cropping images including the rule of thirds, creative display and artistic license.

Retouching

Minor retouching is completed at the discretion of the artist and is included in the price of prints. Major retouching (such as braces removal, teeth whitening, and multiple or large scale skin enhancement / cleaning) is available at a rate of $50 / hour. Please note in the comments section of your order what you would like done in terms of major retouching. You will be contacted with an estimation of costs prior to commencement of work. Payment for retouching must be completed in full before work may commence.

Design Work

Custom products such as announcements, cards and storyboards include 2 rounds of minor design revisions. Revisions are due by email within 2 business days of receipt of the sample design. Each round of revisions can accommodate up to 5 minor revision requests. Further revisions are completed at a cost of $25/revision.

Payment Options

Milk & Honey Photography accepts payment by credit card or interac online through PayPal only. Payments can also be made through cash or personal cheque either through the mail or through a drop off appointment. Please contact Lisa upon order submission to arrange for payment drop off. NSF cheques will be charged a $35 fee.

Sales are Final

Due to the custom nature of custom photography prints and products, all sales are final. Refunds will not be issued.

Usage

Lisa DiGeso & Milk & Honey Photography reserves the right to use the negatives, digital files and / or reproductions of such for display, publication or other. Negatives, digital files and originals remain the property and copyright of Lisa DiGeso & Milk & Honey Photography.